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Knowledge for your website

Google business profile: maintain local information reliably

A Google business profile can present businesses in Google Search and Maps. Its foundation is accurate information about the actual business, its offering and how to reach it.

Zürich · Greater Zürich areaBusinesses in Switzerland

Which information is particularly important?

Check the business name, a suitable category, website, contact options and accurate opening hours. Location or service-area details must match actual activities. An additional place name alone does not create another business location.

Google describes local results using factors including relevance, distance and prominence. This does not imply a fixed position for an individual profile. Complete information likewise does not replace the question of whether your offering matches the particular search.

Does a business profile suit your operating model?

Check eligibility before creating a new location. Google generally requires in-person customer contact during the stated hours, with exceptions for certain business types. Online-only businesses are, under the eligibility guidelines not eligible.

A rented mailing address without actual business operations is insufficient. For an office in a coworking space, Google lists requirements including your own signage, your own staff during opening hours and receiving customers. The applicable criteria are in the guidelines for representing your business.

For your internal review, record where customer contact takes place, who is actually present and which address or service area accurately describes the activity. These questions do not replace verification by Google. They do help prevent a marketing location reference from accidentally being treated as an additional business location.

A manageable maintenance routine

  • Check that the name, telephone number and website agree with your own website.
  • Update special opening hours promptly.
  • Use your own informative images of the business and its services.
  • Respond to reviews objectively and without confidential customer details.
  • Check responsible accounts and access permissions so changes remain traceable.

Reviews should be based on real experiences. Good service also shows in how questions and criticism are handled.

Consider the profile and website together

People moving from the profile to your website should find the same services and contact details. A regional service page can explain which customers and projects the offering suits. It needs its own useful information rather than interchangeable place names.

The area of SEO in the Zürich area describes how to assess regional visibility. For a baseline review, the profile link, associated website and specific inconsistencies provide a useful starting point.

Sources and further reading

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